UK NEXT DAY DELIVERY AVAILABLE ✈️

Returns and Exchanges

How to return for a refund (UK & International orders)

  • We do not cover your shipping costs back to us.
  • We are happy to accept returns if an item(s) are returned within the 14 days (UK) 21 days (International) of receiving you order. All items must have swing tags still attached and if any of the items appear to be worn e.g smell of food/cigarette smoke, perfume/aftershave it will be sent back to you.
  • Please remember to indicate if you would like a refund or exchange. 
  • Returns for refund are processed within 2-3 working days of receiving the item however, card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
  • We suggest that you return your items by special delivery so that they can be tracked and traced. Alex Christopher LTD cannot be held responsible for the sound delivery of items being returned to the website.
  • Please note if a return is LATE we can not accept and the item will be returned back to you

Returning your item for an exchange.

  • We do not cover your shipping costs back to us.
  • We are happy to accept an exchange for any garment(s) that still have the swing tags attached. If any garment appears worn e.g smell of food, cigarette smoke, perfume/aftershave the item will be sent back to you.
  • You can exchange your item for another size or another item entirely.
  • All exchanges are based on stock availability.
  • If you are wanting to exchange for an item which is less than what you paid we will refund the difference back onto the original card you paid on.
  • If you want to exchange an item for something which is more expensive contact us on 08448000865 we can take payment via phone or PayPal
  • Generally exchanges take 2-3 working days to process plus the delivery time to your area.
  • Please note if a return is LATE we can not accept and the item will be returned back to you
 
Please send all returns or exchanged back to the following address
ALEX CHRISTOPHER LTD
2 BAWTRY ROAD
BRINSWORTH
ROTHERHAM
S60 5DN
We suggest that you return your items by special delivery so that they can be tracked and traced. Alex Christopher LTD cannot be held responsible for the sound delivery of items being returned to the website.